Monday, April 4, 2011

Every employer will be happy to see high employee utilization

Every employer will be happy to see high employee utilization. This is an indication that the employees are providing work as they are paid, and that they are not indirectly stealing money away from the company by spending more hours at lunch or break times. However, there are also certain standards in measuring productivity. This is not an MBT Changa Shoes, easy metric to measure and there has to be objectivity in doing this. Otherwise, employees will feel that they have become like robots and that they are being treated like machines, and not men.

The goal of making this measurement is to objectively show to the management if the employees are over-utilized or if they are not working based on the specifications of their job description. A great amount of money is lost if employees are not maximized—or deployed to work accordingly. There are a lot of tools and basis to measure the effectiveness of work, such as input, output, processes, and tasks completed. However, there are also factors that MBT Tataga,can slow down the performance of employees, even if employees are not deliberately trying to stall production. These factors may be caused by machines, environment, other people, and the actual process itself.Normally, companies measure the effectiveness of productivity by the hour.

In certain industries, like phone customer care hotlines, employees are measured through what is called Average Handle Time or AHT. This ideal AHT is based on what is normal for the product. For example, many credit card companies impose that calls be finished and issues be released in just five minutes. However, for technical applications, like computer support, MBT Sawa Shoes, management can impose greater lengths of time to resolve issues—say, 20 minutes for each call. Sometimes, this is not measured at all. In factories, what is commonly measured is the output.

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