Thus, since 9/11, the agency has turned its giant ear inward to monitor the communications of ordinary
Americans, many of whom are on the government’s secret watch list, now more than half-a-million names
long.
But how effective is this monumental monitoring effort in countering security threats? The NSA is faced
with an enormous and ever-expanding archive of phone calls and e-mail messages. Many experts in data
mining and analysis are skeptical about the value of collecting so much information without the ability
to understand it, as it may lead to critical clues being lost in the static.
Among those interviewed on “The Spy Factory” are former NSA, CIA, and FBI analysts and officials,
many speaking publicly for the first time. Among these is Mark Rossini, the senior FBI agent in the CIA
’s Osama bin Laden tracking unit. For the first time, Rossini tells how intelligence agency turf wars
prevented him from notifying his FBI superiors that Al Qaeda terrorists were heading for the UGGs
Sheepskin Cuff Boots with valid visas in early 2000.
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